Review progress and adapt decisions

This standard is about reviewing progress and adapting decisions when conditions change to maintain effective delivery. You determine the information you need, gather and analyse evidence and evaluate progress against priorities, plans and objectives. You identify factors that influence progress, assess the impact of changing conditions and adjust decisions to keep work on track. You collaborate with colleagues to agree on adapted actions, communicate clearly to support shared understanding and enable colleagues to implement revised decisions. You monitor the working environment, escalate issues appropriately and reflect on your approach to strengthen adaptive decision-making. 

This standard applies to managers and leaders at all levels across all sectors.

1. Determine the information you need to review progress against priorities, plans and objectives to support informed and timely decision-making. 
2. Gather information from relevant sources to support an accurate and proportionate review of progress. 
3. Analyse information to evaluate achievements, challenges and changes in conditions that may affect delivery. 
4. Communicate in ways that support inclusion, clarity and shared understanding when discussing progress and changes. 
5. Interact and adapt your communication and behaviour in ways that uphold dignity, respect and colleagues’ participation during review and adaptation discussions. 
6. Evaluate decisions that may need to change based on your review of progress to maintain alignment with priorities and outcomes. 
7. Develop adapted actions that respond to changing conditions and support continued progress. 
8. Collaborate with colleagues to revise decisions and agree adapted actions that support effective delivery. 
9. Provide information and guidance that enables colleagues to understand and implement adapted decisions. 
10. Respond constructively to concerns raised by colleagues about progress or changes in line with organisational procedures to maintain trust and momentum. 
11. Monitor and escalate changes in the working environment that may affect progress or decisions, ensuring timely action to protect delivery. 
12. Monitor behaviours that may affect review and adaptation processes and respond in line with organisational procedures to maintain a positive working environment. 
13. Apply relevant leadership, management and adaptive-decision-making theories and models to strengthen how you review progress and adapt decisions. 
14. Reflect critically on your performance and behaviour to identify improvements in how you review progress and adapt decisions.

1. The purpose of reviewing progress and adapting decisions in your area of responsibility. 
2. The factors that influence progress, including priorities, plans, objectives, resources, working conditions and organisational context. 
3. How reviewing progress influences performance, engagement and organisational outcomes. 
4. How to determine the information you need to review progress accurately and proportionately. 
5. How to gather information from relevant sources, including colleagues, systems, records and operational data. 
6. How to analyse information to evaluate operations, challenges, business goals, threats, opportunities and changes in conditions. 
7. How to communicate in ways that support inclusion, dignity and shared understanding when discussing progress and changes. 
8. How to adapt your communication and behaviour to support colleagues’ participation in review and adaptation discussions. 
9. How to evaluate decisions and determine when they may need to change to maintain alignment with priorities and outcomes. 
10. How to collaborate with colleagues to revise decisions and agree on adapted actions. 
11. How to support colleagues to understand and implement adapted decisions. 
12. How to respond constructively to concerns raised by colleagues about progress or changes in line with organisational procedures. 
13. How to monitor and escalate changes in the working environment that may affect progress or decisions. 
14. How to recognise behaviours that may affect review and adaptation processes and how to respond in line with organisational procedures. 
15. How leadership, management and adaptive-decision-making theories and models can strengthen how you review progress and adapt decisions. 
16. How to critically reflect on your performance and behaviour to identify opportunities for improvement.

The following values underpin this standard. They are integrated throughout the performance criteria and knowledge and understanding requirements and inform how individuals approach their work, make decisions and interact with others.

• Integrity - acting consistently with organisational values when reviewing progress and adapting decisions.
• Openness - sharing information to support shared understanding.
• Inclusion - valuing diverse perspectives when reviewing progress or adapting decisions.
• Responsibility - taking ownership of your contribution to reviewing and adapting decisions.
• Respect - considering colleagues’ needs and experiences when changes occur.
• Flexibility - responding constructively to changing conditions.

The following behaviours underpin this standard. They are integrated throughout the performance criteria and knowledge and understanding requirements and inform how individuals approach their work, make decisions and interact with others.

• Act with integrity, aligning your decisions with organisational values and evidence.
• Be inclusive, valuing diverse perspectives when reviewing progress and adapting decisions.
• Act with respect, treating colleagues with dignity and supporting psychological safety.
• Communicate openly, sharing information clearly to support shared understanding.
• Demonstrate flexibility, responding constructively to changing conditions.
• Take accountability for owning your role in reviewing progress and adapting decisions.
• Consider wellbeing, recognising how changes and adaptations affect colleagues’ workload, participation and engagement.